Generic Performance Management Model
For achieving a complete
integration, a generic performance management model is given below. However,
every organization can customize it to its specific objectives and
requirements.
The process steps are given
in a logical sequence:
Step
1. Planning: Planning
includes planning and deciding about:
1. Vision and mission
2. Objectives
3. Core competencies (of the organization)
4. Critical success factors
5. Key performance indicators
6. Strategies
7. Organizational structure
8. Skills and competencies (required of
individuals working for the organization)
9. Position and job descriptions
10. Objectives/goals of each individual
working for the organization
11. Plans of action
12. Induction, mentoring, training and
developing the employees
Step 2.
Measuring and Rating:
This step relates to measuring actual performance of an organization, it’s
departments and people against the planned performance. Evaluating and rating
of the employees are important aspects. So it involves:
13. Achievement measurement as against
planned
14. Performance review or performance
appraisal of employees and rating them
15. Assessments of skill and competency gaps
and gap analysis
Step 3. Developing: It emphasizes training and development
of people based on the outcomes of earlier step of measuring and rating. It
includes:
16. Individual development plans based on the
organizational gaps in critical success factors of the organization (e.g. the
gaps could be in quality or cost competitiveness or customer relations or
enhancing team effort/communication etc)
17. Training and other developmental
initiatives like job rotation, job enrichment, transfers, task force
assignments, foreign assignments etc based on competency evaluation of the
employees and organizational requirements
18. Individual counseling, coaching and
mentoring
Step 4: Awards and Rewards: It is necessary to keep up the
motivation and morale levels of the people at the highest levels. Therefore the
performance management must include wholesome schemes of:
19. Recognition and rewards
20. Career plans and succession plans
Related Book
"Essentials of Performance Management and Performance Appraisal": available from Amazon online in printed version as well as an eBook.
Books Authored by Shyam Bhatawdekar and Dr Kalpana Bhatawdekar (eBooks and printed books available online from Amazon)
Management, Business, Self-help & Personality Development Books
1. HSoftware (Human Software) (The Only Key to Higher Effectiveness)
2. Sensitive Stories of Corporate World (Management Case Studies)
3. Classic Management Games, Exercises, Energizers and Icebreakers
4. Classic Management Games, Exercises, Energizers and Icebreakers (Volume 2)
5. Classic Team Building Games, Exercises, Energizers and Icebreakers
6. 101 Classic Management Games, Exercises, Energizers and Icebreakers
7. Stress? No Way!! (Handbook on Stress Management)
8. HSoftware (Shyam Bhatawdekar’s Effectiveness Model)
9. Competency Management (Competency Matrix and Competencies)
10. Soft Skills You Can’t Do Without (Goal Setting, Time Management, Assertiveness and Anger Management)
11. Essentials of Work Study (Method Study and Work Measurement)
12. Essentials of Time Management (Taking Control of Your Life)
13. Essentials of 5S Housekeeping
14. Essentials of Quality Circles
15. Essentials of Goal Setting
16. Essentials of Anger Management
17. Essentials of Assertive Behavior
18. Essentials of Performance Management & Performance Appraisal
19. Health Essentials (Health Is Wealth)
20. The Romance of Intimacy (How to Enhance Intimacy in a Relationship?)
Novels, Stories, Biographies and Travelogues
21. The Peace Crusaders (Novel: how the peace crusaders established permanent peace on a war strewn planet?)
22. Love Knows No Bounds (Novel: a refreshingly different love story. Also available with the title “Good People”)
23. Funny (and Not So Funny) Short Stories
24. Stories Children Will Love (Volume 1: Bhanu-Shanu-Kaju-Biju and Dholu Ram Gadbad Singh)
25. My Father (Biography)
26. Travelogue: Scandinavia, Russia
